9. Select the SPAM setting you’d like to use: Reject All Spam messages. on 21-04-2023 13:44. Access your Hub's configuration page -. virgin. 6 - 6. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. These tools can be installed across all devices, including mobile phones, computers and consoles. I have a similar issue. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. To be frank, this is not on Virgin Media to solve this for you. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Best VPNs for Virgin Media. 220. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. After that, it’s just £3 per month (or £30 a year). org (returns an SSL error), and ProtonVPN. Pick a category to get started. Lee_R. I see that you can create a guest network with Virgin Media. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. 10. Adjust the settings according to the level of protection you want. com. As a new customer, you'll be able to take advatage of a free, three. Click: Web Safe. Direct from Virgins help pages. There are no issues reported in the area. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. The settings are saved and I have rebooted the Virgin Media Hub. We give all our customers a complete, market leading security package called Virgin Media Security, free. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. That is very good since the country is not a member of any signal intelligence alliances. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 0 Kudos. Remember that parental control settings are only one part of online safety. 123 and 194. 100. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. M125 was boosted from M100 last year, when the package received a speed upgrade of 22% from 108Mbps to 132Mbps. AtlasVPN: A fast and secure VPN that is great for streaming. Your link takes me to the internet security page, and it shows how to switch on parental control. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls?. I just got a URL from the IT team for the VPN. Get NordVPN - the #1 VPN for Virgin Media. I'm going to send you a private message so we can look into this for you. Reply. £8p/m extra or included with Gig1 or Volt. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Web safe provides ultimate protection when using the internet. ; Click the Buy more button. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Virgin Media has today become the last of the big broadband ISPs to launch free Parental Controls (Web Safe), which support the Government demanded network-level filtering technology to help censor “potentially age-inappropriate websites“. Once logged in, select ‘My apps’ tab’. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. 0 Kudos. Doesn't work in Igconito, Chrome Browser, Edge or Safari. You’ll pay nothing for 3 months (with no payment details. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Site was glitchy earlier this afternoon but now seems to be work. --. Click here to see the listingsPrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. 9. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Black Friday deal: Save £522. Virgin Media pricing. These are two settings — Virus Safe and Child Safe. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. AS Name. Vodafone Makes sure your dns settings on your computer are manually set - 8. I do not pay the extra £3 a month for the internet security. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. The computers and devices you wish to authorise are set up so that. Parental controls are a set of tools designed to protect and keep children safe online. Virgin Media customers can get unlimited online protection. Virgin Media also offers an additional security tool called F-Our Virgin TV V6 box, where awesome entertainment comes together. com. Get, Create, Make and Sign . Please enter your email. . You need F-Secure SAFE – our award winning internet security package. Log in to My Virgin Media. My question is why are so many Virgin media users seeing these Access Denied issues compared to other service providers? 0 Kudos Reply. Virgin Stream hub offering money-back for. We give all our customers a complete, market leading security package called Virgin Media. 10. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 0 Kudos. on 05-07-2022 19:36. Web Safe is not automatically turned on for customers joining before this date. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. They come in all shapes and sizes, from stand-alone software. Thank you for the help. Our Virgin TV V6 box, where awesome entertainment comes together. At time of posting Virus Total still shows 3 security providers reporting your site as malicious and 1 reporting it as suspicious. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Solved: Hi, I've just had this email apparently from Virgin Media (the email address supposedly used is webteam@virginmedia. What specific content can I restrict?Virgin Media customers were hit by an annoying network cockup on Saturday, after the cable company's smut-filtering Web Safe system stupidly blocked lots of websites. 4. com We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain viruses. You can register for My Virgin Media once you receive your welcome email, 2-3 days after placing your order. When it comes to network security, one of the biggest challenges organisations face is the potential cost and complexity of managing everything in-house. If you're still having issues changing your settings, please let us know. Just bear in mind this would reset everything. 1/help for specific device where Web Safe is not working. 1 or whatever else you like. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. You can also stay safe online with the included security tech: Web Safe, F-Secure SAFE and parental controls. Superstar. QuickStart, set up and connections. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. 9. on 15-04-2023 15:47. Not able to access websafe_setting page (able to go to update_profile page). Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. As far as I can tell there is a list of the following. I have tried to turn off websafe but cannot reach account settings as the webpage is not working and comes up with the 'oops something has gone. Click here to view more details on content filters from Virgin Media’s Web Safe. It guards against and cleans up cyber threats, including viruses, worms, Trojans, and. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Here’s how to turn on or off parental controls on an iPhone. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Remember, when you’re with both Virgin Media and O2, you get supercharged speeds and double mobile data on us*. The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. and see if you are able to save the changes; if successful then use that page in future until Virgin Media decide to solve the issues with the new Web Safe page. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Service and repairs at no extra cost . Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. ; Under Review your. Spam emails are becoming more and more sophisticated and harder to detect. 1 or whatever else you like. Subscribers complained about the snafu on Twitter, where many people claimed that they could barely access anything over Virgin Media's network. What’s more, it’s compatible with all. So whether it's technical issues, hub problems or you need support, we’ll help you with our. Web Safe will help you block access to web sites that are known to be infected or to distribute malware. You can actually reach out to Virgin Media and. Surfshark: The best budget VPN for Virgin. When I go to the Web - 5155296. Welcome to Virgin Media’s help and support page. Virgin Media takes online safety seriously. Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks agoThen from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Access your bills, diagnose faults and manage your package. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Staying safe online with Virgin Media Web Safe. com 194. If you want to prevent someone else, or your child from changing your parental control settings, you can create a passcode. 1) I thought the results wouldnt show but they did. We created Web Safe for our customers to make browsing safety a no-brainer. 0. Click: Settings. com. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. 10. 1/help for specific device where Web Safe is not working. View our award winning TV only packages and deals with all the best channels, latest live sports & blockbuster films you love in one, convenient place. com and we’ll look into them. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. virgin. Excludes broadband faults and broadband network outages. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Find out more about our fastest, smartest, smallest TV box. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. I'm not a Virgin media customer, only Virgin mobile, and I can't access the websafe settings unless I set up an account with Virgin media, which I can't do, because it needs my Virgin media account number and area ref, and I don't have one!Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Joining in. ISPs with over 400,000 subscribers subject to blocking orders include: BT Group [24] EE. Child Safe not working in Security matters 3 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!! in Security matters 16-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023Other features include Web Safe, F-Secure SAFE and the usual DHCP and firewall which can be tweaked. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. A new secure password will be generated for you. No bank or credit card details are required for the trial. Get FormIf Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. Compare our best Fibre broadband deals in your area with average download speeds of up to 1130Mbps. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. See for more details. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. 0. At time of posting Virus Total still shows 3 security providers reporting your site as malicious and 1 reporting it as suspicious. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Any website unsuitable for children is blocked by default. Welcome to Virgin Media’s help and support page. Thirdly, Virgin Media. Log in to My Virgin Media. * Call costs may vary. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Child Safe. Hi, I've noticed the VM web safe is not working properly. In order. For this tool to work as intended, launch it, connect to a non-UK server, and enjoy IPTV as usual. Options. If you want to know more, the updated sections are 6. So I've recently moved into a shared household, with a Virgin Media router. Despite the options showing as enabled on the Account Settings page, I can still access. Form Popularity . Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. on 27-08-2023 09:39. That is very good since the country is not a member of any signal intelligence alliances. Web Safe is not automatically turned on for customers joining before this date. 220. Other features include Web Safe, F-Secure SAFE and the usual DHCP and firewall which can be tweaked. Sign in to My Virgin Media a. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Networking and WiFi. If VM block your own server, then maybe it's on a blocklist of known spam IPs, meaning your own VM IP is listed as bad. These are two settings – Virus Safe and Child Safe. More about Virgin Internet Security. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Select the Settings cog in the top right-hand corner. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. Virgin Media. For the best protection on your most-used devices, install F. Includes a 30-day money-back guarantee so you can try it risk-free. nslookup protonvpn. All Rights ReservedVirgin Media 'Web Safe'. Web Safe is not automatically turned on for customers joining before this date. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. Excludes. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. I see that you can create a guest network with Virgin Media. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Go to Account settings, then Account details b. Any website unsuitable for children is blocked by default. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Email address. Instead they use the information provided by the various security vendors in order to determine whether a site is safe or not. SpeedNo, they're not the changes I'm making. For the best protection on your most-used devices, install F. Users can change their settings at any time in My Virgin Media. Parental controls block websites and applications that you think are unsuitable for your child. Virgin Media 'Web Safe'. in/myVM . Available with M50 broadband or faster. Virgin Media takes online safety seriously. Unfortunately it has the Web Safe. I added it to the 'allowed websites' list, and it's working fine. Switch on Child Safe. 2. I can not get websafe/child safe to work on any device. Select SPAM Settings. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. Select SPAM Settings. 168. We provide a unique service allowing you to choose the level of support you require, with an integrated solution for both connectivity and data security. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web. Once logged in you will see 2 filters; Virus Safe and Child Safe. That said, the more you know about the web, the better understanding you. For more tips on how to keep your kids safe online, visit Internet Matters. All Rights ReservedA warm welcome and thanks for posting on our community forums. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. QuickStart, set up and connections. It’ll help to protect any device that’s connected to your Virgin Media home network to keep you, your family and your gadgets safe. This means that first port of call should always be each and every Vendor that's listing your site. 2021; Preview: Virgin Media's Intelligent WiFi Plus Pods. A managed firewall solution dramatically reduces the size of that problem, easing the pressure on already stretched IT departments while. 8. Can you help please. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. NordVPN: Our #1 pick for Virgin Media customers. Claims from the VM Mod team that the Child Safe management was fixed have proved disingenuous. 0345 6000 789 * from your child’s phone to turn on parental controls. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Here are our top tips to help you on your way. If you want to know more, the updated sections are 6. For the best protection on your most-used devices, install F. 1. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. 100. Virgin Media Web Safe. My Virgin Media makes managing your account easier with all your information in one place. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. 168. 9. 67. Security matters. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Using Web Safe with Virgin Media - 3806298. Do I need Internet Security and Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Malicious software can be hidden in other seemingly harmless software and downloads, such as torrents, apps or screensavers. I am also experiencing the same issue. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereIf you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. ; Click the Buy more button. Now costing just £27 per month on an 18-month contract, Virgin Media’s M350 broadband-only package is discounted by a whopping 52 percent this Black Friday, down from its normal price of £56 per month. 220. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Best VPNs for Virgin Media. For fraudulent e-mails, forward to phishing@virginmedia. Solved: Hi, I can't seem to turn on Web Safe. Find out more about our fastest, smartest, smallest TV box. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. Built to keep internet nasties away from your home devices, Virgin Media Web Safe is available at no extra cost with our broadband. 3. ISPs use blacklists to block specific sites as well. Learn how you can change Web Safe settings to turn Child Safe off. These are two settings — Virus Safe and Child Safe. And we don’t mean wrapping them in bubble wrap. Set up a guest network. The list of sites. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Changing network settings to use any Public DNS should re-gain full access for the device. Options. And finally, you can add timing restrictions. My Virgin Media makes managing your account easier with all your information in one place. Get NordVPN - the #1 VPN for Virgin Media. Pick a category to get started. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. They will be able to check what email address you are using by going. Simply press 1 when you get through to the automated menu, and you'll be put. Parental controls are a set of tools designed to protect and keep children safe online. Does Web Safe work on Virgin Media WiFi Web Safe only works when you’re connected to your Virgin Broadband at home. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. Thank you for your first post and I'm sorry to hear that you're having some issues with amending your Web Safe settings at the moment! I'll be more than happy to help via Private Message. Account - Cable. You need to disable Web Safe. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Regards. Web safe provides ultimate protection when using the internet. Networking and WiFi. Learn more. Click Apply. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 0 Kudos. I operate a private (login required) Wordpress site for a client who recently had an. Turn on SafeSearch VIP. 4; 0; 0; Dee12. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Filtering was switched on by default for new customers in May 2018We would like to show you a description here but the site won’t allow us. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. With an average download speed of 362Mbps, and an upload speed of 36Mbps this incredibly fast connection will. Please can you look into my settings from your side too. 4. Now costing just £27 per month on an 18-month contract, Virgin Media’s M350 broadband-only package is discounted by a whopping 52 percent this Black Friday, down from its normal price of £56 per month. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Apply the Public DNS to the computer / device / your own Router i. Regards. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Changes to our Acceptable Use Policy for Virgin Media Mail. It’ll automatically detect and remove viruses, malware, ransomware and spyware. Method 1: Remove Virgin Media’s Web Filters. - Inappropriate sites that are included as default. Hundreds of servers in the UK and over 5,000 worldwide. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. on 18-04-2022 18:11. Black Friday deal: Save £522. Find out more about our fastest, smartest, smallest TV box. Log in to your Virgin Media account using your email address and password. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. com (connection reset error). Not using Plex or any other software. With an average download speed of 362Mbps, and an upload speed of 36Mbps this incredibly fast. There have been a few complaints about this recently. Virus SafeVirgin Plus is Mobile, plus Internet, plus TV, plus so much more. Thanks - 5400491. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Re: Can’t access web safe. Try again to see if problem persists. Free Virgin Media Hub 5 Wi-Fi router. QuickStart, set up and connections.